FAQ

SHIPPING & DELIVERY

We know how excited you are to get your new gear. That's why we will do our very best to get you your "goods" just as fast as we possibly can. Typically we should be able to get your orders to you within a couple of weeks and sometimes sooner. Of course during our busy seasons our delivery times may be a little slower. Have a little mercy on us, it's only two of us in our little workshop. :) 

 

EASY RETURNS

We have a 30 day return policy so if your items don't work out, we'd be happy to find you something that does or refund your money. We'll accept any non-worn, non-washed, original items back within 30 days of the ship/pick-up date. Certain items are not eligible for return. Custom items and special orders are final. Not everyone can rock your last name after all. 

 

TRACKING YOUR ORDER

When your items are ready to be picked up or shipped out, we will alert you via email. If you have questions you can contact us anytime at info@shopwithfit.com

 

OUR PROMISE

We want you to love your new duds just as much as we do! If you aren't happy, we aren't happy. Let us know what your concerns are and we'll do everything in our power to make it right. 

 

100% SECURE ORDERING 

Our site is powered and backed by secure servers and reputable payment solutions. We assure you that it is safe for you to purchase from our stores. The process is secured by SSL technology and  additionally, our store only works with payment solutions which offer the highest level of security (PCI DDS Level 1). So no worries, your shopping is safe with us. 

 

PRIVACY POLICY

We can just say "ditto" to our promise and our secure ordering paragraphs as our protection is the

same for your privacy. We want you to be as safe as we want to be when we are shopping online.

For a complete rundown of all our terms and conditions and policies please see the links at the bottom of your window during checkout! 

 

info@shopwithfit.com

515-480-8242  /  515-290-9911

 

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